Certificate DIN EN ISO 9001:2000
Quality isn’t tested: it’s produced!
The quality aims of KMW GmbH & Co. KG:
- Customer satisfaction through fulfillment of customer requirements
- Products right for the customer through avoiding faults:
„zero fault strategy”
- Optimal processing procedures through continual improvement „pre-emptive fault protection“
- Competence by utilizing quality-aware personnel and economic use of the plant
Quality means fulfilling the customer’s requirements, i.e the production and delivery of products whose properties and characteristics meet the customer’s demands and are in accordance with the agreed specifications.
How the customer judges the quality is the decisive yardstick for evaluating the product. Consequently, customer satisfaction has the highest priority in the services offered by KMW.